If English is not your primary language, right click on FRST.exe/FRST64.exe and rename to FRSTEnglish.exe/FRST64English.exe If your antivirus software detects the tool as malicious, it’s safe to allow FRST to run. Only one of them will run on your system, that will be the right version. If you are not sure which version applies to your system download both of them and try to run them. Note: You need to run the version compatible with your system. Please, be patient, while I analyze your logs.ĭownload Farbar Recovery Scan Tooland save it to your desktop. Also, have in mind that all the experts here are volunteers and may not be available to assist when you post. Logs from malware diagnostic or removal programs can take some time to get analyzed. If you are able, I would request you to check this thread at least once per day so that we can resolve your issues effectively and efficiently.Ħ. Otherwise, I will leave the topic due to lack of feedback. If you need some additional time, just let me know. You have to reply to my posts within 3 days. Therefore, please complete all requested steps to make sure any malware is successfully eradicated from your PC.ĥ. Additionally, malware can re-infect the computer if some remnants are left. Even if your system is behaving normally, there may still be some malware remnants left over. If your computer seems to start working normally, don't abandon the topic. If you have such programs, please uninstall them now, before we start the cleaning procedure.Ĥ. Thus, no need to clean the computer, since, soon or later, it will get infected again. Having such programs installed, is the easiest way to get infected. Cracked or pirated programs are not only illegal, but also can make your computer a malware target. Also, do not uninstall or install any software during the procedure, unless I ask you to do so.ģ. Do not run any tools unless instructed to do so. Do not continue if you are not sure, or if something unexpected happens!Ģ. Please, adhere to the guidelines below, and then carefully follow, with the same order, all the instructions after:ġ. Here, we will check your computer for malware. I will be assisting you regarding your computer's issues.
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